Frequently Asked Questions
We know that you are going to have questions about the process of getting new countertops. Here are some frequently asked questions we encounter, but if you don’t see an answer to your question here please contact us, we are here to help!
What kind of payments do you accept?
We accept check, cash, and credit card payments. We also offer financing options through our partner, Service Finance. Click here to learn more and apply.
How soon can you install countertops?
Natural stone countertops will last a lifetime with proper care. However, because they are so dense and strong they do not give so if something heavy is dropped on them they can be chipped or broken.
What is your warranty?
We offer a 1-year warranty on all labor and craftsmanship. Quartz products include manufacturer warranties, which may vary by brand. If you have questions about a specific product warranty, your sales representative will be happy to provide details.
Are you insured?
We carry industry standard insurance policies for both general liability and worker’s compensation. If you need to request a copy of our certificate of insurance, please give us a call or email us.
How do I measure my countertops?
If you need help measuring your countertops, please download our free countertop measuring guide.
What if something goes wrong?
Construction projects can have unexpected challenges – but what matters most is how they’re handled. We take pride in our customer service and stand behind our work. If you’re not completely satisfied, we’ll work with you until you are. Our many customer testimonials reflect this commitment to quality and care.
Do your employees have background checks?
The safety of our workers, our shop and our clients is our highest priority. We take great care to vet our employees and require pre employment background checks and drug screenings prior to hire.
What is your square foot price?
There are many factors to consider in order to accurately price a project. While many jobs are straight forward, some will require a site visit to determine the amount of work that goes into completing a project. Our square foot price will include both labor and material costs. Our estimates will include line item pricing, so you will know exactly how much your project will cost.